We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.
We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Posted Dec 15, 2021 - 16:17 UTC
Our engineers have corrected the issue and we are confirming that all services are functional.
We will continue to monitor the situation and will provide a final update shortly.
Posted Dec 15, 2021 - 16:12 UTC
Our engineers believe to have identified the issue and are now actively working towards a resolution.
We will provide another update shortly.
Posted Dec 15, 2021 - 16:09 UTC
We are actively investigating reports that all GoTo APIs clients may be experiencing connection issues.
Our engineers are working to resolve the issue and will provide another update shortly.
Posted Dec 15, 2021 - 15:58 UTC
This incident affected: GoToMeeting API Status, GoToTraining API Status, GoToWebinar API Status, GoToAssist Service Desk API Status, GoToAssist Remote Support API Status, GoToAssist Corporate API Status, GoTo Developer Center Frontend Status, Admin API Status, SCIM API Status, and Authentication API Status.