GoTo Connect Recordings API - Unable to download recordings
Incident Report for GoTo APIs
Resolved
From Mar 21st, 11:14 AM UTC until March 22nd, 12:54 AM UTC, a subset of GoTo Connect Recordings API customers may have experienced issues while trying to download recordings. Immediately after the root cause of the issue was discovered, it was promptly fixed.

We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Posted Mar 21, 2023 - 11:00 UTC